Terms & Conditions

Last updated: August 20, 2026
By accessing and using the Barbie Gold website and placing orders, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
1. About Barbie Gold

Barbie Gold is a certified gold retail business based in Lagos, Nigeria. We sell authentic gold products including gold bars and gold jewelry directly to customers across Nigeria.

2. Eligibility

To place an order on Barbie Gold you must:

  • Be at least 18 years of age
  • Be a resident of Nigeria
  • Have a valid email address and phone number
  • Create an account on our platform
3. Product Authenticity

All gold products sold on Barbie Gold are certified and authentic. We guarantee the purity and quality of every product. Any product found to be inauthentic will be fully refunded in accordance with our Refund Policy.

4. Pricing

All prices displayed on our website are in Nigerian Naira (₦). Prices are subject to change based on market gold rates without prior notice. The price at the time of your order confirmation is the final price you will pay.

5. Orders & Payments
  • All orders must be paid for in full before processing
  • Payments are processed securely through Paystack
  • An order is only confirmed after successful payment verification
  • You will receive an order reference number upon successful payment
6. Delivery

Delivery terms are governed by our Shipping & Delivery Policy. By placing an order you agree to provide an accurate delivery address. Barbie Gold is not responsible for failed deliveries due to incorrect address information provided by the customer.

7. Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy. By placing an order you confirm that you have read and understood our refund terms.

8. Customer Accounts

You are responsible for maintaining the confidentiality of your account login details. You agree to notify us immediately of any unauthorized use of your account. Barbie Gold is not liable for any loss resulting from unauthorized use of your account.

9. Prohibited Activities

You agree not to:

  • Use the website for any fraudulent or unlawful purpose
  • Attempt to make payments using unauthorized or stolen payment methods
  • Interfere with or disrupt the website or its security
  • Impersonate any other person or entity
10. Limitation of Liability

Barbie Gold shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products beyond the value of the order placed.

11. Privacy

Your personal information is collected and used solely for the purpose of processing your orders and improving your experience. We do not sell or share your personal information with third parties without your consent.

12. Changes to Terms

Barbie Gold reserves the right to update these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes your acceptance of the new terms.

13. Contact Us

For any questions regarding these terms: